First time posting on this board. It’s going to be a little long so I apologize ahead of time but I need to rant. I’ve been serving at a fairly busy restaurant across the street from a convention center for about two years now. I have loads of terrible stories under my belt at this point but.. BY FAR the worst clientele we get are those from the dancing competitions, or as we loving refer to them, the “Dance Moms”
Most rude, self-entitled, and clueless bunch of people I’ve ever had the misfortune of meeting. But I digress, here’s a little (or maybe a large) taste of what we had to go through this last week:
These woman will show up to a completely filled restaurant, fill the take-out lines, and berate anyone (managers, servers, hosts, and bussers who have no affiliation with take-away) who don’t get them their food within 15 mins even though they are well aware of the wait time.
They order to-go and then help themselves to tables inside the restaurant while we’re on an hour long wait and pitch a fit when told they are not allowed to do this.
We’re super strict about only letting people at the bar if they have a seat so as not to crowd the walk way while running food/drinks and these divas will stand around one chair in groups of 4 or 5 and NOT MOVE to save their lives. And if you yell loud enough that they finally do they throw insults at you. Like ‘How dare I have to move out of the way for the likes of you!’
The majority of them are gluten-free, fat-free, EVERYTHING-free. And want to modify every-single-menu-item until it no longer resembles what it once was. And god help you if you mess it up. I’ve never heard the phrase ‘Let me speak to your manager!’ spoken so many times in the span of a week.
They have no sense of time. They’ll come in a half hour before they have to be ACROSS the street and insist you rush their food when our ticket times are close to 45 mins. And when you explain this to them they tell you how “unacceptable” that is. Like I as a server have any control over the wait time on food.
This is EVERY SINGLE group of these women who are all in their 40’s/50’s and are desperately trying to hang onto their faltering youth in the most ridiculous display of spray on tanner and tight white jeans shivers And they’re all accompanied by 5-10 little brats wearing far too much makeup with phones and tablets glued to their faces and who obviously have acquired mommy dearest’s attitude and undeserving sense of self importance.
I had a table that absolutely infuriated me. I’ll use (Me) for me and (SW) for Stupid Woman. She was there with one other woman and their three ‘lovely children’. I had just taken her drink order which would come from the bar and explained that it would be about 15 mins considering the bar is backed up:
SW: Well I am dying of thirst! Can you bring me a water while I wait? Like now?
Me: Of course mam’ I’ll be right back with that starts to walk away
SW: Well wait! I want you to put our order in RIGHT NOW so that it doesn’t take forever for our food to come out! If the drinks are taking 15 I can only imagine how long we’re going to have to wait for the food!
Me: Yes of course mam’, what can I get for you guys?
The group makes me stand there for 10 mins while they decide what they want even though I have 5 other tables, gives me their order and I IMMEDIATELY go put it in. No more than five minutes pass and I grab the water and bring it to the table. I see that her bar drink is on the table as I walk up..
Me: Awesome! Looks like the bar tender is catching up on ticket times. Here is your water as well. Anything else I can grab you all?
SW: horrendous attitude Actually I had to go to the bar and grab this myself because it was just SITTING there and YOU disappeared! I told you I was dying of thirst and you took your sweet time! (Mind you I couldn’t have been gone more than 5 mins.)
Me: Oh! I am so sorry about that mam’ but I had to go put in your food order before I grabbed your drink as you requested..
cuts me off!!!
SW: Yeah! Yeah! YEAH! waves her hand at me as if shooing me and sips on her drink
I got to the bar.. this b**** took someone else’s drink. It was the same drink but for a different table. And the bar tender that afternoon (being the little b**** that he is) comes to the station asking why my table stole someone else’s drink. Like he isn’t well aware.
When I tell you all that it took everything in me to not knock that bad bleach job right off her liver spotted head. These women are THE DEVIL!!! And did I mention they can’t tip worth a s*** after putting the restaurant through hell on earth? Transferring has come to mind more than once. F*** them!